How do I start a subscription?
Click here to make an account with us, or you can order straight from here and sign up for an account at checkout!
Switch flavors, snooze your subscription and more!
Click here to make an account with us, or you can order straight from here and sign up for an account at checkout!
How to update your shipping address:First, login to your account HERE: https://www.dailygem.co/account/login. Then click on the "My Subscriptions" tab next to "Delivery Schedule".When you click on your subscription item you will see a set of options,
Login to your account at https://www.dailygem.co/account/loginNext, click on your listed subscription.From there you can change flavors, frequency of shipments, delay your next order date, and more. If you need an additional assistance, email us at h
Reach us at [email protected] or speak to a member of our customer support team at 323-406-7017. We're available via email Sunday - Friday, 5am - 6pm PT / 8am - 9pm EST, and by phone Sunday - Friday, 6am to 6pm PST.Our mailing address is GEM Health,
So you want to login to your account but can't remember your password, or if you ever even set one up. Don't fret!Head to the Account Login page and enter the email address you used to check out. The system will recognize whether or not you've set up
You can apply a discount code through your account on our website! Login here and click Add Discount under the relevant subscription. Having trouble logging into your account? Click here. Then enter the code and be sure to click "Apply Discount"!
We get it, life happens! Skip future orders by logging into your account on our site here: https://www.dailygem.co/account/login.Click on "Delivery Schedule" above your listed subscription. Then click "Skip" to the right of your upcoming delivery.Alt
We are sorry to hear that you want to cancel your subscription! Please read on for the following cancellation options:If you would prefer to change your flavor or modify your charge date instead of cancel, you can text ‘Modify Order’ to 415-340-6085
What number do I text?You can text ‘Modify Order’ to 415-340-6085 and the GEM bot will walk you through your options!What keywords can I send?Modify order - Will send you the full menu of optionsSkip order - Will help you skip your next orderHelp - W
We do not accept returns/refunds or exchanges due to the sensitive nature of our product.Please note: all subscription requests, including flavor change, address adjustment, and cancellations, must be made prior to the charge date. Once a charge has
Unfortunately, once your order has been placed or your monthly shipment begins processing, we are unable to cancel or make changes to your order. All subscription requests regarding flavor change, address adjustment, and cancellations must be made at
You can swap between any Daily Essential flavors - Citrus Ginger, Cacao, Lemon, or Peppermint. If you want to swap for Sleep Essentials instead, you can add a new product to your account.