How do I start a subscription?
Starting your GEM subscription is simple! Just browse our Bites, add your favorites to your cart, and check out—that’s it!
Add bites, snooze your subscription and more!
Starting your GEM subscription is simple! Just browse our Bites, add your favorites to your cart, and check out—that’s it!
You can update your shipping address via your account portal. Read more.
You can update your subscription settings via your account portal. Read more.
Reach us at [email protected]. We're available via email Sunday - Friday, 5am - 6pm PT / 8am - 9pm EST.
You can add a discount to your subscription via your account portal. Read more.
You can delay your next shipment via your account portal. Read more.
We are sorry to hear that you want to cancel your subscription! You can update your subscription via your account portal. Read more.
While we’re unable to modify or cancel an order once it’s been placed or your monthly shipment begins processing, you can make changes for future orders.
You can swap flavors and more via your account portal. Read more.