GEM logo
GEM logo

All articles

Contact Us!Updated a month ago

Need help? 

1. Chat with us via the chat icon in the bottom right corner of your screen. This is the best and fastest way to get in touch with our team ASAP. 

2. Email us at [email protected]

We're available Monday - Friday, 5am - 6pm PST / 8am - 9pm EST, and will get back to you as soon as possible.

If you're a current member and you want to modify your subscription you can:

1. Text Modify Order to 415-340-6085 and our subscription bot will be able to assist you with changing your flavor, updating your next order date, updating the card you have on file, and more. Read more about how the bot works here.

2. Log in to your account by following the instructions here.

Was this article helpful?
Powered by