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How can I delay my next shipment of GEM?Updated 2 months ago

How to Adjust or Skip Your Subscription

We understand that life happens! Whether you’re traveling or have too much product on hand, you can easily skip future orders or adjust your delivery frequency. Follow the steps below:

Steps to Manage Your Subscription:

  1. Log in to Your Account:
    • Click here to access your account. You’ll receive a unique password code via SMS or email to log in.
  2. Navigate to Active Subscriptions:
    • Once logged in, go to your Active Subscriptions section.
  3. Choose an Option:
    • At the top of your account portal, you’ll see the following options:
      • "Skip Next Order": Use this to skip your upcoming shipment.
      • "Set Delivery Date": Adjust the specific date for your next delivery.
      • "Edit Frequency": Change how often you receive your orders.
  4. Make Your Adjustments:
    • Select the option that best suits your needs and follow the prompts to confirm your changes.

A Quick Reminder:

Consistency is key when it comes to achieving the best results with your vitamins. Try to maintain a regular schedule whenever possible for optimal benefits.

Need Help?

If you have any questions or run into issues:







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