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6 articles

Shipping details, cost ($0!!), and more!

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How much will shipping cost?

We have three different shipping options:Economy Shipping (5-10 days) is free!Expedited Shipping (3-5 days) costs $10.Premium Shipping (2 days) costs $15.

What if my shipment date falls on the weekend?

GEM doesn’t ship over the weekend, so your order will ship the following business day.

How long will my GEM package take to arrive?

We do our best to have all packages shipped out of our fulfillment center within 1-2 business days of your payment confirmation.Shipping time starts AFTER the package has shipped, which can be up to 2 business days from the purchase as we do not ship

What happens if my package is damaged or goes missing?

We're sorry to hear your bites haven't arrived yet! Contact us at [email protected] and we will help resolve the issue. Please note, GEM is not liable for lost, damaged, or stolen items.

How can I track my order?

You will be sent an email confirmation with a tracking number once your order has shipped.

Does GEM ship out of the United States?

Not at the moment, but keep checking back!  Stay tuned! I would encourage you to follow us on Instagram at @daily_gem or follow our Facebook page, GEM Vitamin to stay up-to-date on shipping information as such!